CROW & HJS Design
Hans J. Schindhelm - Master Restorer
83 Raafenberg Road
Sleepy Hollow, New York 10591

OVER 35 YEARS OF EXPERIENCE
Nationwide - Professional - Insured
Collectibles Repair and Restoration Services
by
M.I. Hummel Master Artist Hans J. Schindhelm

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Phone & Fax: 914-734-8410 - E-Mail: click here


(C) Copyright CROW & HJS Design - 1986












We provide courteous, professional, state-of-the-art and
fully insured repair & restoration services.
Free, no obligation estimates.



Please mail your damaged collectibles via insured UPS or US Parcel Mail to:

CROW & HJS Design
Hans J. Schindhelm - Master Restorer
83 Raafenberg Road
Sleepy Hollow, New York 10591

You will receive a free, no obligation, written estimate within 15 business days.

Do you have any questions?
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or call customer service at 914-734-8410














Questions & Answers Index


WHAT CAN BE REPAIRED?
WHO MANAGES CROW & HJS DESIGN?
WHO REPAIRS MY COLLECTIBLES?
HOW DO YOU REPAIR MY COLLECTIBLES?
HOW MUCH IS IT TO REPAIR THEM?
HOW LONG DOES IT TAKE?

ARE THERE ANY GUARANTEES?
DO YOU HAVE REFERENCES?
WHAT IS YOUR SHIPPING ADDRESS?


VIRTUAL TOUR OF OUR
CONSERVATION, REPAIR & RESTORATION DEPARTMENT
CLICK HERE TO ENTER

ADDITIONAL SERVICE OFFERS
Collectibles Appraisal Services
M.I. Hummel "TAILOR MADE FIGURINES" Personalization Services

FREE LINKS
FREE LINK TO - Free Collectibles Care Guide
FREE LINK TO - CollectorsResources.com












WHAT CAN BE REPAIRED?


We can repair & restore almost any collectible, antique or art object made from
ceramic, porcelain, cold cast resin, metal, stone, plaster and/or wood, such as:

All God's Children, American Artists, Artists of the World, Artaffects, Annalee Dolls, Armani, Anri, Byers Choice, Boehm, Boyds Bears, Bing & Grondhal, Berta Hummel, Cybis, Cat's Meow, Cavenagh, Creart, Cherished Teddies, Capodimonte, Dave Grossman, Dresden, Danbury Mint, David Winter, Department 56, Dreamsicles, Duncan Royale, Effanbee Dolls, Elastolin Toy Soldiers, Enesco, Emmett Kelly, Flambro, Franklin Mint, Fontanini, Gartlan USA, Goebel, Gorham, Granget, Herend, Hauser Toy Soldiers, Harbour Lights, Hutschenreuther, Harmony Kingdom, Ispanky, Kaiser, Krystonia, Lance, Lilliput Lane, Legends, Lladro, Lowell Davis, M.I. Hummel, Meissen, Maruri, Mettlach, Napoleon, Nymphenburg, Norman Rockwell, Olszewski, Polland Studios, Pen Delphin, Pooh & Friends, Rosenthal, Precious Moments, Rick Cain Studios, Roman, Ron Lee, Royal Worchester, Royal Doulton, Robert Tonner Dolls, Sarah's Attic, Schmid, Sebastian Studios, Steinbach Nutcrackers, Wedgewood, Walt Disney Classics, Zoltan Lefton
and many more...

Many national/international collectors clubs and retailers
recommend our repair & restoration services to their members and customers.
For more information call customer service at
914-734-8410

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WHO MANAGES CROW & HJS DESIGN?


CROW & HJS Design is headed by M.I. Hummel Master Painter Hans J. Schindhelm.

Hans apprenticed with the W. Goebel Porzellanfabrik, the manufacturer of the famous M.I. Hummel collectibles from 1972 throughout 1975 and worked for the company in Germany until 1986 in a variety of prestigious positions such as Limited Edition Painter, Prototype Painter and Product Designer for Goebel's M.I. Hummel, Walt Disney, Lore, Gunther Granget-, European-, American- and African Wildlife Collectibles.

During his tenure with Goebel he also completed his formal education and received his
Masters Degree in the Ceramic Arts
focused on manufacture, technology, restoration and teaching.

Since 1980 he has represented W. Goebel Porzellanfabrik at many conventions, galleries and stores in Europe and the United States, demonstrating the skills required to manufacture M.I. Hummel figurines to the interested collector. Hans still maintains a working relationship the company's distribution arm
Goebel North America in Pennington, New Jersey.

He personally and constantly instructs all artists working at the repair & restoration studio in Sleepy Hollow, New York and actively participates in each and every step of the repair & restoration process to assure the high quality standards for which his company, CROW & HJS Design, is known for.

Many national/international collectors clubs and retailers
recommend our repair & restoration services to their members and customers.
For more information call customer service at
914-734-8410

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WHO REPAIRS MY COLLECTIBLES?


CROW & HJS Design is an independent New York company specializing in the conservation, repair & restoration of art objects, collectibles and antiques made from ceramic, porcelain and similar materials.

Our staff of skilled sculptors and painters will take your damaged collectible carefully through all steps of our state-of-the-art repair & restoration program to bring it back to life.

The company founder and owner, Hans J. Schindhelm, personally and constantly instructs
all artists working at the repair & restoration studio in Sleepy Hollow, New York and actively participates in each and every step of the repair & restoration process to assure the high quality standards for which his company, CROW & HJS DEsign, is known for.

All work is performed at the Sleepy Hollow, New York studio.

Many national/international collectors clubs and retailers
recommend our repair & restoration services to their members and customers.
For more information call customer service at
914-734-8410

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HOW MUCH IS IT TO REPAIR THEM
AND HOW LONG DOES IT TAKE?


The cost of repairing a damaged collectible depends very much on the nature and extent of the damages, such as:

How many breaks, chips and/or cracks does the figurine have?
Are there any pieces missing which need to be replaced?
How much of an area is affected by the repair and needs to be repainted?
What repair techniques and materials can be used to repair it?
How many shades of colors must be matched?

These are just a few of the variables encountered during the repair of a damaged
collectible and since this type of work is inherently difficult, tidious and time consuming all repairs will be estimated on a case to case basis. Estimates are free of charge and without obligation to have any work done.

Simply send your damaged collectible(s) via insured UPS or US Parcel Mail to our address. The written estimate will include a work order form and will provide you with all details such as the repair cost, time frame and the approximate value of the item(s) in question after repair. We are unable to start any work unless you return the signed work order with your deposit/payment
(any type checks and/or money orders are accepted).

The state-of-the-art restoration methods employed by CROW & HJS Design allows the company to repair most damaged figurines in a cost effective manner. However, in some cases it may happen that the repair cost exceeds the actual monetary value of the figurine and we will advise you if that is the case.
The final decision is always yours.

Most repairs will take about 3 - 4 hours, plus time for staging, prepping, firing, drying and other rest times. However, since we must introduce figurines in batches of 100 to 150 pieces at a time to the individual repair steps, it may take several weeks or months to complete a batch. This is the only way to bring the repair cost to an affordable level.
An estimated delivery time is listed in your estimate.
Rush orders will incur extra charges.

Many national/international collectors clubs and retailers
recommend our repair & restoration services to their members and customers.
For more information call customer service at
914-734-8410

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HOW DO YOU REPAIR MY COLLECTIBLES?


Our artists employ state-of-the-art repair & restoration methods (cold & fired) and use only premium materials which guarantees high quality, invisible to the naked eye repair results in almost all cases. The repair/restoration techniques and materials used vary from repair to repair and are usually dictated by the materials your collectibles are made from, which manufacturing techniques have been employed to make it and the extend and nature of the damages.

The first step is to evaluate the damaged items to determine which materials and repair techniques can be employed to repair them safely and effectively. During this evaluation they will be cleaned and all non-original deposits or substances applied during previous repair attempts (plaster, glue, paint, etc.) are removed.

Thereafter sculptors assemble all breaks with speciality glues and/or glazes and fill all chips and cracks with replacement materials. They can even recreate missing parts (fingers, arms, legs etc.) which are then attached. The selection of materials and the actual repair methods used are largely dictated by the materials the damaged items are made from and the extend and nature of the damages.

Once all fillers and replacements have been shaped every repaired section is then coated with glazes to match the original base color and finish. Thereafter all repaired areas are repainted (only if needed) with matching colors, using applicable painting techniques. Finally a finishing coat which matches the feel and sheen of the original finish is applied. Where neccessary, low temperature firing will be employed to develop and affix the repair colors, glazes and finishing coats.

A final quality control assures the best possible repair results.

Many national/international collectors clubs and retailers
recommend our repair & restoration services to their members and customers.
For more information call customer service at
914-734-8410

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ARE THERE ANY GUARANTEES?


CROW & HJS Design is primarily engaged in the repair and restoration of art objects, collectibles and antiques made from ceramic, porcelain and similar materials. We guarantee that all repairs will be performed as outlined in your estimate and the techniques used represent state-of-the-art repair methods.

We guarantee our workmanship, the quality of the repair and materials used. We are one of the PREMIER collectibles repair & restoration companies in the United States and our name and reputation is our guarantee to meet and exceed your expectations.

Items left with us for repair are insured at their monetary value as listed in the free, no obligation estimate. No other warantees or guarantees are possible or implied. All repaired items are returned to you via carefully packed and insured UPS or parcel mail unless you decide to pick them up personally.

Many national/international collectors clubs and retailers
recommend our repair & restoration services to their members and customers.
For more information call customer service at
914-734-8410

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DO YOU HAVE REFERENCES?


Hans J. Schindhelm, Master Restorer & M.I. Hummel Master Artist, has been working in this field since 1972.

Many national/international collectors clubs and retailers
recommend our repair & restoration services to their members and customers.
Here are just a few of them:

M.I. Hummel Collectors Club
1-800-666-2582

G. Armani Collectors Society
1-800-327-6264

Bronner's Christmas Wonderland
ask for M.I. Hummel Department
989-652-9931


(C) CROW & HJS Design. - 1986